Terms & Conditions

 

Welcome to The Nomadic Ant Adventure Tours. Please familiarise yourself with our policies and procedures.


Booking and Refund Policy:

Because we are a boutique, small group tour company we have limited seats available on each tour.

Personal Identification: At the time of booking you must provide us with your personal identification details. Evidence of your identity will be required prior to boarding the bus. Incorrect details may result in delays or you losing your place on the tour.

Booking: The tour fee must be paid in full at the time of booking. Please familiarise yourself with our Refund Policy as bookings do have a time frame for cancellation.

Because we pride ourselves in keeping the community safe we strongly advise that bookings are to be only made online at the website at www.thenomadicant.com.au or through one of our third party providers.

If you wish to reschedule your booking, then we require one weeks notice in accordance with our Refund Policy

If you are having problems booking or would like to discuss further about the booking policy then feel free to contact us via E-mail at: the.nomadic.ant.tours@gmail.com OR simply give us a call at: 0405 99 2807 and we will do our very best to assist you on your next journey with us.

Acceptable Behaviour: No passenger will be permitted to embark or continue on the tour while their mental or physical condition is, in the opinion of any representative of the Nomadic Ant, such as to render them incapable of caring for  themselves, or  whereby  they become objectionable to other passengers, or they become a hazard to themselves or other passengers. The Nomadic Ant will not be responsible for expenses resulting in such persons being precluded from completing the tour for any reason.

Inclusions:  All coach travel, accommodation. meals and entry fees as per the itinerary. We also provide snacks and bottled water on the coach.

Liability: The Nomadic Ant has arranged this tour upon the express condition that it will not be liable for any injury, damage, loss, accident, delay or irregularity which may occur either by reason of defect in any vehicle or vessel of another company engaged to provide transportation on behalf of The Nomadic Ant. Whilst the Nomadic Ant will take all reasonable steps to provide an enjoyable tour, it accepts no liability whatsoever for any loss of enjoyment or inconvenience experienced by passengers due to circumstances beyond its control.

Pricing: Prices are based on twin share acccommodation unless specified otherwise. Information as stated is correct at time of publication, but is subject to change without notice. We reserve the right to change or alter the itinerary should circumstances beyond our control make it necessary. If the tour has insufficient bookings, it may be cancelled with full refund paid.


Refund Policy:

At the Nomadic Ant we understand that sometimes unforeseen things happen. Should you wish to re-schedule your booking, we require one weeks notice and we will endeavour to book you on to the next available tour date where we have seating availability.

Should you wish to cancel your booking a minimum of 14 days notice is required. Full refunds will only be given if cancellations are received 14 days prior to the commencement of the tour.

If less than 14 days cancellation but more than 7 days notice is given a fee equivalent to 50% of the total cost of your tour will be deducted and you will be refunded 50% of the cost of your tour booking.

Less than 7 days notice prior to tour departure, for non attendance or non completion of the tour, a loss of the full booking fee.

Full Refunds will be considered outside of these terms if at the discretion of The Nomadic Ant there have been extenuating circumstances for the cancellation. Death or Sickness scenarios may be refunded on proof of a loss in the family or you have fallen ill or suffer from some sort of illness that will not allow you to attend the tour on compassionate grounds.

At The Nomadic Ant we strive to strive to deliver the best possible service to our customers, so for your enjoyment and safety, we appreciate your compliance with our rules and guidelines.